All transactions will be conducted in Canadian currency.
Bookings made online will be charged a Convenience Fee of $1.50 per booking.
A non-refundable 20% deposit is due at the time your booking is confirmed. Full payment is due at the time of booking if the booking is made within three (3) days of the scheduled tour.
Cancellations received three (3) days or more before the tour date will not be charged any additional fees beyond the non-refundable deposit.
Cancellations received less than three (3) days prior to the booked tour date will result in the remaining full payment taken from your credit card. If passengers do not show up for their tour, the money paid is non-refundable.
If Toronto Heli Tours cancels your tour due to weather, we at Toronto Heli Tours will do our best to reschedule your tour for another date and time. If we cannot find an agreed upon date and time for your tour, we will refund you in full minus the non-refundable deposit.
If you purchased our tour through a third party or affiliate, you will need to contact them directly to discuss refund options.
Toronto Heli Tours reserves the right to upgrade, alter or terminate any or all of our sightseeing tours due to security, weather or acts of God. If this happens and a new reservation date cannot be made, you will be refunded for the full payment of your tour.
The Helicopter Company Inc. is not liable for and denies any responsibility for personal injury or property damage arising out of the activities when on site. The Helicopter Company Inc. and their agents and representatives are not responsible and expressly disclaim any liability for any injury, damage, loss, delay, change in itinerary or schedules, additional expense, inconvenience or irregularity, whether to person or property incurred during their activity in connection with or relating to the supply or omission of air, sea, land, transportation services, or other accommodations, facilities, meals, other services or illness of a client.
The Helicopter Company Inc. will not be responsible or liable (for damages, refund or otherwise) for;
Government actions, weather, acts of God, strikes, compulsory quarantine or other circumstances beyond its control.
The failure of the client to obtain required documentation (e.g. passports, visas, health certificates)
The failure of the client to follow instructions including but not limited to check-in and checkout places and times.
Should you or any member of your party suffer serious illness, personal injury or death, through any misadventure out of any activity which does not form part of our arrangements, nor part of any excursion sold by us, we shall offer you every assistance we can, with respect to a maximum of the for our activity. All requests for assistance must be made within 30 days from the date of misadventure. Assistance is given at our reasonable discretion.
All packages involve a specific number of passengers as required. Please refer to Tours page for minimum requirements for each flight package. Single-ticket-buyers may select a reservation or stand-by status. Singles on stand-by may book as single seats become available. Single-ticket-buyers are very welcome here at The Helicopter Company Inc., and we will do our best to try to accommodate them.
The Helicopter Company Inc. accepts no responsibility for and shall not be liable in respect of any loss or damage from alterations, delays or changes arising from unusual and unforeseeable circumstances, beyond its control, such as war or threat of war, riot civil strife, industrial dispute including air traffic control disputes, terrorist activity, natural and nuclear disaster fire or adverse weather conditions, technical problems with transport, closure or congestion of airports or ports.
Purchase of our products and services implies and deems agreement to terms herein.